Privacy Policy
At SALT AI Academy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Last Updated: 7/11/2025
1. Information We Collect
Personal Information
We may collect the following personal information:
- Name, email address, and phone number
- Billing and payment information
- Educational background and professional experience
- Course preferences and learning objectives
- Communication preferences
Technical Information
We automatically collect certain technical information:
- IP address and device information
- Browser type and version
- Operating system
- Website usage data and analytics
- Cookies and similar tracking technologies
Educational Data
When you enroll in our courses, we collect:
- Course progress and completion status
- Assignment submissions and grades
- Participation in discussions and forums
- Feedback and evaluations
2. How We Use Your Information
We use your information for the following purposes:
Educational Services
- Provide course content and materials
- Track learning progress
- Issue certificates and credentials
- Provide student support
Communication
- Send course updates and announcements
- Respond to inquiries and support requests
- Send marketing communications (with consent)
- Conduct surveys and feedback collection
Business Operations
- Process payments and billing
- Maintain accurate records
- Comply with legal obligations
- Prevent fraud and abuse
Improvement
- Analyze website usage and performance
- Improve our services and content
- Develop new features and courses
- Conduct research and analytics
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in:
- Payment processing and billing
- Email and communication services
- Website hosting and technical support
- Analytics and performance monitoring
Legal Requirements
We may disclose information when required by law or to:
- Comply with legal processes or government requests
- Protect our rights, property, or safety
- Protect the rights, property, or safety of our users
- Prevent fraud or illegal activities
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Security Measures Include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication systems
- Employee training on data protection
- Incident response and breach notification procedures
5. Your Rights and Choices
Under Singapore's Personal Data Protection Act (PDPA) and other applicable laws, you have the following rights:
Access and Correction
Request access to your personal data and correction of inaccurate information.
Data Portability
Request a copy of your data in a structured, machine-readable format.
Withdrawal of Consent
Withdraw consent for processing where consent is the legal basis.
Marketing Opt-out
Unsubscribe from marketing communications at any time.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website and analyze usage patterns.
Types of Cookies We Use:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand website usage
- Preference Cookies: Remember your settings and preferences
- Marketing Cookies: Used for targeted advertising (with consent)
You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Retention Periods:
- Account Information: Until account deletion or 7 years after last activity
- Course Records: 7 years after course completion for certification purposes
- Payment Information: As required by financial regulations
- Marketing Data: Until consent is withdrawn
8. International Data Transfers
Your information may be transferred to and processed in countries other than Singapore. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
9. Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes via email or through our website. Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Data Protection Officer
Email: hello@salt.com.ai
Phone: +65 81888935
Address: 1 Raffles Place, Singapore 048616
We will respond to your inquiry within 30 days of receipt.